Khamiar Express provides travel, tour, cargo, freight, delivery, tracking and related support services from Tanzania. “Khamiar Express”, “we”, “us” and “our” refer to the service provider operating this website.

By accessing this website, creating an account, requesting a quotation or booking a service, you confirm that you are legally able to enter a contract and agree to these Terms of Use. If you act for a company or another person, you confirm that you have authority to bind them.

You must provide accurate, current information and keep account credentials confidential. You are responsible for activity under your account. Do not misuse the website, bypass security, upload malicious material, impersonate another person, or use the service for unlawful activity. We may suspend access where security, fraud or abuse is suspected.

Tour descriptions, schedules, accommodation, transport and prices are subject to availability and written confirmation. Weather, safety conditions, park rules, government restrictions, supplier changes and other events may require an itinerary change or cancellation. We will make reasonable efforts to provide a comparable alternative or explain the available refund or credit options.

Quotes depend on the information supplied about the goods, weight, dimensions, value, origin, destination and required service. Final charges may change after inspection, weighing, customs assessment, storage, demurrage, remote-area delivery or other carrier charges. The customer is responsible for accurate shipping documents, permits, declarations, duties and taxes.

Do not tender illegal, dangerous, stolen, counterfeit, undeclared, improperly packaged or restricted goods. Examples include explosives, unlawful drugs, weapons, hazardous materials, live animals and goods prohibited by applicable customs or carrier rules. We may inspect, refuse, hold or report a shipment where required by law or safety policy.

Customers must provide safe access, correct addresses, reachable contact details, suitable packaging and truthful descriptions. Delays, extra charges or losses caused by inaccurate information, inaccessible locations, insufficient packaging or failure to receive goods may be charged to the customer.

The applicable price, currency, taxes, payment method and due date are stated in the quotation, booking confirmation or invoice. A service may remain unconfirmed until required payment is received. Payment instructions must be verified through official Khamiar Express channels; we do not accept responsibility for payments made to unauthorised third parties.

Cancellation and amendment rules depend on the service and are stated in the applicable confirmation. Refunds, credits and fees are assessed under that policy. Cargo already collected may incur transport, handling, storage, customs and return charges. No refund is guaranteed where a customer breaches these Terms or supplies prohibited goods.

Hotels, airlines, carriers, guides, customs agents, payment providers and other suppliers may be involved in fulfilling a service. Their terms may also apply. We will use reasonable care when selecting and coordinating providers but are not responsible for an independent provider’s acts outside our reasonable control.

To the extent permitted by law, we are not liable for indirect or consequential loss, lost profit, missed opportunities or delay caused by events outside reasonable control, including severe weather, natural disaster, epidemic, war, civil unrest, strikes, carrier disruption, government action, border closure, system failure or incorrect customer information. Nothing in these Terms excludes liability that cannot lawfully be excluded.

Website text, branding, graphics, software, photographs and other content belong to Khamiar Express or its licensors. You may view the content for personal or internal business use, but may not copy, modify, sell, publish, scrape or commercially exploit it without written permission.

Raise service complaints promptly with your booking or order reference so we can investigate. These Terms are governed by the applicable laws of the United Republic of Tanzania. The parties should first attempt good-faith resolution before pursuing formal proceedings in the competent forum.

We may update these Terms when our services, systems or legal obligations change. The current version is published on this page. For questions, complaints or service clarification, contact info@khamiarexpress.com or +255 774 050 301. Office: Stone Town, Zanzibar, Tanzania.